Privacy Policy

Privacy Policy for Ditcham Dragonflies Nursery

Effective Date: 01/06/2024

At Ditcham Dragonflies Nursery, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the information you provide to us.

1. Information We Collect

We may collect the following types of personal information:

a) Information You Provide Directly

Name of the child and parents/guardians
Contact details (address, email, phone number)
Emergency contact information
Medical and dietary information for the child
Preferences or additional information relevant to your child’s care

b) Automatically Collected Information

IP address and device information when you visit our website
Cookies and usage data for website functionality and analytics

c) Third-Party Sources

Information provided through external services such as government portals (if applicable).

2. How We Use Your Information

We use your personal information to:

Provide nursery care and educational services.
Communicate with you about updates, events, and important information.
Ensure the safety, health, and well-being of children under our care.
Comply with legal and regulatory obligations.
Improve our website and services.

3. Sharing Your Information

We will only share your personal information:

With emergency services or healthcare providers in case of emergencies.
With regulatory bodies to comply with legal requirements.
With service providers for website hosting or email communication, under strict confidentiality agreements.
When required by law or in connection with legal proceedings.

We will never sell or lease your personal information to third parties.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Afterward, your information will be securely deleted.

5. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no online data transmission is entirely secure, and we cannot guarantee complete security.

6. Your Rights

You have the following rights regarding your personal data:

Access: Request details of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request the deletion of your personal data (subject to legal obligations).
Restriction: Restrict the processing of your data under certain conditions.
Objection: Object to how your data is being processed in certain cases.
Data Portability: Request your data in a portable format where applicable.

To exercise your rights, please get in touch with us at support@ditchampark.com.

7. Cookies

Our website uses cookies to:

Ensure functionality and improve user experience.
Collect analytics on website usage.

You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may include links to external websites or apps. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with the effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Ditcham Dragonflies Nursery
Email: support@ditchampark.com
Phone: 01730 825659

By using our services or visiting our website, you agree to the terms of this Privacy Policy.